We work with Block Realty & Auction Management Group to make sure your purchase arrives quickly and securely
Wacky Pack & Ship is a small business that partners with local auction houses to provide great shipping solutions for their customers. We promise excellent service and professionally packed items. Unlike other companies, we go the extra mile to box your lot with the attention it deserves. Plus, we’re easy to reach if you need to make changes to your shipping.
Call or Email for a Shipping Estimate
Calling or emailing for a shipping estimate is highly recommended to avoid any surprises or confusion about costs. We are available for estimates Monday–Friday, 9:00 AM–4:30 PM.
Confirm Your Address
Any address changes must be directed to Wacky Pack & Ship to ensure proper attention and correction. Please do not rely on the auction house to automatically forward these requests or changes to us.
Your invoice
Shoppers will receive an emailed invoice from sendit@wackypackandship.com with detailed information about the total charge. Before making payment, please review your billing and shipping addresses carefully. Call or email us with any corrections needed to ensure your package ships to the correct address. If everything looks good, you can pay online using the link included in the invoice.
Optional: Send Us Your Shipping Label
If you have your own shipping account, we are happy to let you provide your own label to save on retail shipping costs. In this case, we will send you an invoice for just the packing materials and handling expenses, along with the weight and dimensions of your package, so you can generate and email the label(s) to sendit@wackypackandship.com
Let us know if parts of your purchase won't be shipped
Please notify us if you've purchased an auction lot containing multiple items but only want specific items packed and shipped. This can reduce your packing costs.
Insurance
Your items will always be insured for the purchase price, but you are welcome to request:
- Additional insurance coverage for the replacement value of the merchandise
- A reduction of insurance
- Elimination of insurance altogether to save on that expense
Pickup and Hold Service
We understand that life happens, and we're here to help. If an auction pickup falls on a workday or you simply can't make it—no matter the reason—we can pick up your winnings and hold them for you until you're able to retrieve them. Delivery is also available for an additional charge.
Pickup and hold services start at $12. If you have a large quantity of items, fragile glassware, or oversized pieces, additional fees may apply to account for the extra labor and handling required. Furniture pickups involve the use of a trailer, extra manpower, and climate-controlled storage, all of which are priced accordingly. We are happy to provide a quote in advance.
If you live out of town and want to pick up your items at a later date, we can hold them for you. Items requiring climate-controlled storage are subject to a $25 per week fee, beginning the day they are placed into storage and billed weekly.
Important:
All pickup and hold requests must be arranged with Wacky Pack & Ship before the end of the scheduled auction pickup period. Once the scheduled pickup is over, you must first contact the auction house to confirm that your items are still available. If they are, the auction house can coordinate with Wacky Pack & Ship to transfer the items, as some auction locations are emptied immediately after pickup ends.
Frequently asked questions
Why do I have a fee from Wacky Pack & Ship when I purchased from Block Auctions?
Wacky Pack & Ship is Block Realty & Auction Management Group’s shipping partner. The auction house provides our service at check-out for the convenience of customers who work during their open hours or who live outside the area. This way, anyone can purchase from Block Auctions and our company, Wacky Pack & Ship, handles the shipping of their item.
If you’re seeing us on your receipt, that means you selected “Shipping Requested” at registration or check-out.
Do I need to call Wacky Pack & Ship to request shipping?
Nope! That’s all taken care of. When you select “Shipping Requested” at registration or check-out, Block Auctions notifies us directly.
Why are the Handling Fees and Shipping Fees separate?
That’s a good question and it can seem confusing at first. Our priority is keeping costs as low as possible. There’s a lot that we do to save you as much money as possible:
- our office is a low-overhead building in Pineville, MO
- we use recycled boxes when possible
- we use a repurposed church van for pick-up
However, even with these cost saving measures paying employees, using high-quality packing supplies, and the gas from transporting means there’s a Handling Fee. The Handling Fee is what you pay to our small business to help cover the expenses of the service.
The Shipping Cost is the rate charged to us by USPS or UPS.
Why do I have a Handing Fee if I decided not to have my item shipped?
If for whatever reason a customer decides not to have their item shipped after checkout, Wacky Pack & Ship will unfortunately still need to charge the Handling Fee. Please keep in mind that our employees drove out to the auction house, picked up your item, and it’s being securely stored at our location. This service was requested during registration or check-out and we are fulfilling our obligation to you as the customer.
Can I use your service if I don't live in the United States?
Absolutely! While rare, Block Auctions does have some international customers. We’ll make sure your purchase is professionally packed and shipped for delivery outside the US.
Get in touch with Wacky Pack & Ship
Our location in Southwest MO
102 Main St
Pineville, MO 64856
Hours of Service
Monday-Friday: 9:00 AM - 4:30 PM
Saturday-Sunday: Closed, Appointment only